To keep your website visitors and customers returning to your website, you need to keep the content fresh, especially on your home page. Miditech offers different website maintenance options to meet your needs. All website design and/or website updating services of Miditech require a prepaid non refundable deposit regardless of the work requested.

Miditech offers the following different types of website updating service:

1. NEW WEBSITE PROJECT or LARGE UPDATE REQUESTS:   

• Terms and conditions will be discussed and agreed upon prior to starting the requested services.
• We require a 50% non refundable deposit to start any project.

2. ONGOING MONTHLY CONTRACTS (highly recommended):

• Terms and conditions are discussed prior to creating the contract to meet customers needs.
• Monthly contracted maintenance may receive discounted hourly rates depending on the number of hours purchased per month.
• Monthly maintenance contracts receive priority service ahead of "Pay as you need" design service as the hours are prebooked each month.
• The amount agreed in the contract is due on the 1st of the month by Visa credit card. (Annual payments are no longer accepted)

3. PAY AS YOU NEED WEBSITE UPDATES:

• For Pay As You Need service we require payment or a deposit prior to any work being performed with the balance owning paid prior to ftp uploading to your web hosting space.
• Pay As You Need service is based on an hourly rate of $75.00/hour.
• Pay As You Need time for completion depends on the current projects and ongoing maintenance contracts active with Miditech at the time of the request.
• Pay As You Need requests for service are added to our design cue and work in the cue is completed on a first come first serve basis (usually within 1-2 weeks but sometimes longer).
• Although we work to complete requests in the shortest time possible for all customers, we cannot give any guaranteed date of completion for Pay As You Need service.

4. EMERGENCY UPDATE SERVICE 

Emergency pay as you need service where website update requests need to be performed quickly due to circumstances may be available.

• Emergency updates require our web designer(s) to work overtime hours and are billed at a minimum of $125.00/hour.
• The price could be higher depending on the nature of the work required.
  

The following services have different prices which are quoted at time of the request and are not included in the above prices:

+ Database Application Development
+ Flash animation
+ Software or Scripts
+ Php programming
+ Third Party Miva Modules

WEBSITE PAGES vs PRODUCT MANAGEMENT (NEW POLICY)

• Website Page: Any page on a website that does not contain product information
• Product Page: Any page on a website that contains information related to a product.

Most customers requesting product page updating will want the updates done as quick as possible. This is because it is simply managing your business. Imagine if you owned a retail store and had to wait 1 month to put new products on the sales floor, even though you had them in stock; it is not very viable right? Waiting for MIDITECH's website updating design cue to empty until we can get to your website updates is exactly like that. We cannot guarantee that the updates will be ready when you expect because we have other customers as well.

Due to the nature of Product page website updating, and the amount of time it takes to complete such website updates, MIDITECH may discuss moving your website from a static website to a shopping cart website so that you can take control of managing your product catalogue without hiring MIDITECH to perform such updates. This will involve an up front cost and possibly an increased hosting fee, but the savings you will gain from no longer hiring MIDITECH for such updates and the immediate access to managing your web store are well worth the effort. We appreciate your business, but hiring MIDITECH to manage your product database involves a dedication to your business that we may not be able to perform without an ongoing prepaid maintenance contract that will give a dedication to your business (and even that is "if available"). Contact Don for details.

ESTIMATES

In some circumstances, MIDITECH may provide the customer with a project price for website updating where it is appropriate. In some circumstances, MIDITECH may require that a TOSWD (Terms and Conditions of hiring MIDITECH for a website project) be signed and forwarded to our office.