In all That We Do... It's All About You.

MIDITECH.com has been serving the Internet business community since 1996. The reliability of our technology and the security we provide is very important to our loyal customers and business partners. The customer service and response that we provide are also a big part of our success.

Many web companies today are sacrificing customer service as part of their pricing model and customers are treated only as "a number". With MIDITECH, we appreciate our customers for placing their trust and websites in our care and we treat every customer with the respect that they deserve. MIDITECH Customers enjoy reliable and secure hosting services.

Where We Are Now

As part of our growth and committment to customers Miditech merged with Supra Canada Ltd. in late 2008. Supra Canada Ltd. is a leading Canadian-owned Information and Communications technology Infrastructure and Services company. We offer IT services in the area of Product and Software Services, Infrastructure Solutions, Software Solutions, Strategic Consulting and Managed Services. Supra Canada Ltd. and Miditech were a good fit for a merger. Supra Canada customers were requesting web services and many of Miditech customers were requesting computer hardware services. Each is operated as separate entities, as far as operations go, but together we are a powerhouse IT company offering our customers end to end IT solutions from hardware and infrastructure to web solutions and print design. Whether your business is a small home based business or you operate a fortune 500 company, we have the IT services and solutions to help you succeed.

How It All Began

MIDITECH was founded as a web design firm to meet the growing needs of small business as they migrate to the web. We have created well over 200 custom designed websites and e-commerce storefronts for businesses across the globe, in many different industries and marketplaces. As such, we are uniquely qualified to help any type of business migrate to the Internet and World Wide Web. Every business should have an Internet presence and no business should be excluded.

Whether you have a service based business or you intend to sell products directly over the web - your business should be online. The Internet is NOT going away. Instead it is growing at an enormous rate. Your competitors either have a website, or soon will. Have a look through the phone book and see for yourself just how many are gaining a web presence.

Because of our growth, in 2004, we took a large leap forward for our customers and introduced our new clustered services server network. This network utilizes the popular H-Sphere Control Panel and it gives you the ultimate control over your website and hosting with MIDITECH.com. MIDITECH also has a growing community of resellers (for information on our reseller program Click Here. )

Again in Dec. 2007 Miditech expanded to a new server cluster and added services to include dedicated hsphere clusters. We are in expansion mode and there is more to come 2008-2009 as we start rolling out new products and services to meet the needs of small business to corporate web services and print services.

Our Network Operations are a key to our success. Customers are housed in a World Class Data Center.
Read about our hosting technology here.

Customer Service & Support

Technology is important but so is customer service. Our customers receive top priority customer support.

The entire server network is monitored 24 hours per day, 7 days a week. This being the case, we usually know of critical support issues before our customers do. Our support desk telephone hours are Monday-Friday 10am-5pm EST. During these hours you will have someone answer the phone when you call, or they will call you back shortly.

We ask all customers to always use the support site, or at the very least email http://miditech.com/tt. You WILL receive a response! This will reach a support member quick. In fact, between the hours of 10am-10pm EST, 7 days per week, our support desk email is checked every 15 minutes via the support form, trouble ticket system or direct email to our support team and we respond to critical requests during off hours.

During our off hours there is always staff with mobile email/phone access. During off hours and holidays we have mobile email devices with us at all times.

Now you know about us. So what about you?
How can we help you succeed in the Internet marketplace? What are your goals?