| Miditech.com Company Details |
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Miditech.com is a leading Canadian-owned Web Services and Hosting Infrastructure company. We offer web hosting solutions to meet the needs and budget of most customers looking for web solutions. We have all the web services you need in house and can meet the needs for:
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Since our inception in 1996, we have worked from the ground up to become the smart company we are today by doing what we do best, which is exceeding our clients expectations in all aspects of the web services industry. We have become a powerhouse web services company offering everything your business needs to succeed online.
To us, service is more than just answering questions. It's about understanding your company, your technology and your business goals. It's about being prepared and obtaining the appropriate real-world training to give you accurate and informed counsel. It's about always being there for you-before, during and after the project.
We appreciate the trust you place in us. We honor that trust everyday by acting as a true advocate for you. Looking out for your best interest in everything we do. The reason is quite simple. We'd rather succeed by building lasting, mutually beneficial business relationships with a few companies than trying to sell to everyone. To ensure you receive the best possible service, we provide in-depth, continual training to provide our Account Executives and Business Development Managers with the knowledge to be always on the cutting edge.
In Everything We Do.. It's All About You. |
How Miditech Started in 1996
Just out of college in 1994, Don Gerrity was working as Sales Manager for a local musical instrument retail store and also operated the keyboard room at the store. He became an expert in the field of computers and music. He also wrote a published book on the topic of learning MIDI.
MIDI was short for Musical Instrument Digital Interface. He started a part time business helping customers learn how to use the new MIDI technology and called the business "MIDI-TECH".
Something was being advertised at that time called the "World Wide Web" and curious he opened an account with AOL and found the MIDI forums. Within 2 months he was asked to become a leader at the MIDI forum. This grew and through the AOL tools he created a website called "Basic MIDI" - where people can learn about the musical technology of computers and music. At that time the Internet connections were 14.4 modems through dial up only. He then created a website for the music retail store he was managing at that time.
Because of the websites he created, some had started asking him if he would create websites for them. Because of his skills in explaining and teaching highly technical terms (which he called "Tech Gibberish" in his book) this translated well into the world of placing a website on the Internet which at the time most businesses did not have a clue what this was going to mean for the world. He seen the opportunity and where the Internet was going and this was the beginning of Miditech.com as it is known today. In 1996, he kept the business name "MIDITECH" but instead made it short for "Marketing Internet Design Innovations & TECHnology". As they say, the rest is history.
Miditech's website design portfolio began to grow and customers started asking for Miditech to offer web hosting and domain name registration. So, in 1998 we started up the hosting operations at Miditech.com. Since that time we have grown into a full blown web hosting and website development firm.
In 2004, we took a large leap forward for our customers and introduced our new clustered services server network. This network utilizes the popular H-Sphere Control Panel and it gives you the ultimate control over your website and hosting with MIDITECH.COM. MIDITECH also has a growing community of resellers who sell our services under their own brand.
In December of 2007 Miditech expanded to a new server cluster and added services to include dedicated hsphere clusters. Now in 2009, we are in expansion mode and there is more to come as we start rolling out new products and services to meet the needs of both small business and corporations wanting the best in web services.
Where Are We Now?
As part of our growth and commitment to customers Miditech merged with Supra Canada Ltd. in late 2008. Supra Canada Ltd. is a leading Canadian-owned Information and Communications technology Infrastructure and Services company based in Mississauga Ontario Canada. We offer IT services in the area of Product and Software Services, Infrastructure Solutions, Software Solutions, Strategic Consulting and Managed Services.
Supra Canada Ltd. and Miditech were a good fit for a merger. Supra Canada customers were requesting web services and many of Miditech customers were requesting computer hardware services. Each is operated as separate entities, as far as operations go, but together we are a powerhouse IT company offering our customers end to end IT solutions from hardware and infrastructure to web solutions and print design.
New products, services and staff are being added to Miditech in 2009 as part of our expansion. A new cage has been acquired at 151 Front Street, a world class data centre in Downtown Toronto and a new network is being created for release in the Fall of 2009. At that time we will be rolling out many new products and services allowing us to expand into new markets.
Whether your business is a small home based business or you operate a fortune 500 company, we have the IT services and solutions to help you succeed.
Why Choose Miditech As Your Business Web Services Team?
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Serving Businesses across many industries in Canada, The USA and the UK since 1996 with web hosting, email and website design services. We are dedicated to our long and growing list of customers. We have reached our 13th year in business in 2009, thanks to our loyal customers. |
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Web Hosting Plans For Every Budget. Home business startups or enterprise level reseller hosting solutions. We have a plan to meet your needs. |
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Professional website design services. Every website project follows a winning Design Process that ensures that the website you receive will meet and exceed your expectations. With most website design projects we provide the first year of hosting FREE and domain name registration FREE, saving you hundreds of dollars at startup. You can confidently hire MIDITECH to handle all the technical requirements of running a website while you focus on running your business. |
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Host Control Panel Included On Every Web Host Plan. Control virtually all features of your web hosting plans from within your control panel. Accessible 24/7. View your billing statements, request support , alter emails, add redirects and much much more. |
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Absolutely NO HIDDEN FEES. The price you see is the price you pay. The only additional items are listed here and the normal overage fees for exceeding your disk space and/or bandwidth limits. Given the large resources we include in our host plans this would be a rare occurrence. |
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30 day Money Back Guarantee On Hosting. We are so sure that you will love our host plans that we give you a 30 day money back guarantee on our hosting plans. |
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FREE Email Antivirus Protection (server side) For Every Email Account |
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FREE Email AntiSpam Protection (server side) On Every Email Account |
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Responsive Customer Support During Normal Business Hours. During the hours of 9am-5pm EST, Monday - Friday, customers can call us or email us and usually receive a reply within minutes. |
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After Hours Support For Critical Issues. All Support Members Have Remote Email Devices With Them At All Times For The Quickest Response Time Possible. Support members will respond to critical issues via email during off hours. We will also call customers if it will help resolve the issue quicker. |
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Support Site & Knowledgebase Available 24/7 at http://support.miditech.com. |
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All Websites Are Hosted In World Class Data Center Facilities in North America. Super Fast Connectivity. Reliable Network. Secure Technology. 99.9% Average Network Availability. |
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Network Operations Centres (NOCs) are manned 24 hours a day, 7 days a week, and security officers are present in all locations round-the-clock. |
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ALL of our services are monitored by a professional enterprise-class monitoring systems. All services, on all devices are monitored on a protocol-level basis. |
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Our Network Admins are notified via pager should a major event occur that affects our network. In most cases, our admins know and are already working on the issue affecting services before customers even know there is a problem. |
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Support staff post any critical issues that are on going on our support site alert section to keep customers informed of an issue that we are aware of and are working on. |
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Clear Policies And Terms Of Service Agreements |
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Online Billing System. Our online billing system warns you of approaching your resource limits BEFORE you go over your limits. This can help you to adjust you plan with us before you go over your limits (which has extra costs associated). You can view your billing statements and pay for services online 24/7 via credit card. |
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We would love to have you as part of our growing community of web businesses! |
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We Want To Be Your Web Services Team!
Miditech understands that every business needs a website and email services at the very least. The cost of doing this in house can be VERY expensive and you may not have staff with the required skills, not to mention a Network administrator and a safe and secure hosting network to house your website. Miditech can become your Web Service Specialists and lower your costs.
As your Web Services Team we can...
- Help you create a professional website design that matches your company image.
- Help you create a company brand with a custom designed Logo, business cards and stationary.
- Provide you with helpful and knowledgeable advice about all web services and trends.
- Help you manage your website content with our MIDI-CMS Content management system or through a maintenance contract.
- Optimize your website and help you get more visible in the major search engines
- Provide and maintain your web business with a highly secure and reliable hosting technology infrastructure in a world class data center
- Provide email services with Anti-Virus protection and Anti-Spam technologies
- Provide you with detailed website visitor stats (not just a counter! See what website visitors were on before entering your site, new visitors count, returning visitor count, and much much more!)
- Provide quick professional technical support via our trouble ticket system and phone when needed.
We are strongly dedicated to our customers and want you to have the VERY BEST experience in web services for your business. Our number one goal is your complete satisfaction with our services.
Meet Our Growing Team
Don Gerrity, Managing Director Toll Free: 1.866.528.7800 ext 240
Don Gerrity founded Miditech Website Design as a sole proprietor in 1996, when the Internet was just becoming more main stream. Don's dedication and loyalty to help his customers migrate their businesses to the web has helped launch Miditech into what it has become today, one of Canada's "Powerhouse One Stop Web Shops". Offering his skills in both creative and technical know how along with a solid business marketing background has been the success of Miditech since it began. Don makes an effort to personally contact and communicate with every single customer Miditech has and all customers will speak with him many times over the course of their business relationship with our company.
Don sums up our recent expansion in 2008/2009:
" Many firms offer great design and some great technical aspects, but they usually leave out the business and marketing. I started Miditech as a person with a creative side, a technical side and with strong business management and marketing training. This balanced approach to migrating a business to the web has made a world of difference to our customers and will continue to be one of the strengths of our company. With our recent merger with Supra Canada Ltd. we are expanding and growing quicker then ever before and I intend to keep that close business relationship with customers . Miditech is not just about gaining customers and selling commodity based products. We offer customized services and building long term business relationships with customers is what Miditech is all about. The loyalty of our customers over the years is a testament to the way we conduct business with our customers. Technology is important but equally important to Miditech is building strong business relationships with our customers so that we can best serve them as they expect and deserve. This will continue to be one of our strongest points for future growth."
Viral Patel, Lead Graphic/Website Designer Toll Free: 1.866.528.7800 ext 225
Viral joined Miditech in late 2008 and is our new lead graphic designer. Viral offers our customers his expertise in the areas of graphic design, website design, HTML, CSS, corporate branding, print stationary design, logo creation and is a proficient flash animation designer. His work is exceptionally professional in creating graphics and presenting a professional business image that a customer tries to convey to us. Viral is a highly experienced and effective graphic design artist with a focus on web media.
Smita More, Billing Team Member Toll Free: 1.866.528.7800 ext 221
Smita joined Miditech in March 2009 and is our office receptionist and also operates billing and accounting operations for Miditech.
Benz Moid, Help Desk Team Member
Benz joined Miditech in July of 2009. He comes from an extensive background in both IT and operating a help desk for large corporations. He is heading the launch of the new ticket system setup for Miditech and is in training for the new system when it becomes live on our website for customers. This is in conjunction with our new Data Centre Network in Downtown Toronto which will be launched in the Fall of 2009.
Max Bala, Help Desk Team Member
Max joined Miditech in January of 2009. Max has been an IT network specialist for many years with our head company (Supra Canada Ltd.). He is in training for the new help desk system when it becomes live on our website for customers. This is in conjunction with our new Data Centre Network in Downtown Toronto which will be launched in the Fall of 2009.
